Industrialising Back Offices: The onset of Banking Factories
This study deals with the industrialisation of back offices in retail banking across Europe. It is an analysis of the current situation, with a focus on France, Germany and Italy. The study also explains the behaviors of the players and gives a vision of the future trends concerning credits, and account management & savings.
EUROGROUP CONSULTING wishes to contribute to these considerations with a prospective study of French and European banking groups. This study examines the situation in France and Europe, then offers a critical and prospective vision of the issues.
In early 2010, banks are looking ahead with greater confidence and serenity.
For most banks, 2009 results were encouraging.
Bail-outs and other state crisis-related subsidies are gradually less needed.
However, they haven’t escaped unscathed.
Banks’ images have been seriously tarnished.
New regulations have been or will soon be implemented.
Profit prospects are far from the peaks reached in the early 2000s.
New profitability models in low-growth environments will have to be reinvented.
Based a transparent, differentiating and attractive offer.
With economically sound operating models.
So, could this be the start of a new era: the era of services sharing and industrialisation?